This is the fourth part of my thoughts on the City of Richardson's Goal setting meeting. Let's see if I can get through Strategies and Tactics in this one.
Thursday, July 31, 2025
Wednesday, July 30, 2025
City Council Goals 2025-2027 (Part 3 of 4)
This is the third part of my thoughts on the City of Richardson's Goal setting meeting. I'm finally getting to the Goals. The Council reviewed the existing goals:
Goals
To effectively, efficiently, and transparently manage city resources while maintaining and enhancing city services
To have residents and all stakeholders choose Richardson as the best place to locate, contribute, and engage
To have clear, effective, efficient, continuously improved, and consistently applied processes and policies that make it easy for residents, employees, and all stakeholders to interact with the City
To have well-trained, engaged, and innovative employees who deliver an exceptional customer experience while working in a safe, inclusive, and equitable environment
Source: City of Richardson.
Tuesday, July 29, 2025
City Council Goals 2025-2027 (Part 2 of 4)
The City of Richardson's City Council spends a day at the beginning of each term developing its Goals, Strategies, and Tactics. For the last several years, this was facilitated by Rick Robinson of Ramsey Consulting Group. He explained the terminology involved in strategic planning that would be used in this exercise. He started with Mission. He explained why he doesn't do mission statements for cities: "because every city has 99% the same mission — to create a clean, save place for people to eat, work, stay, play, visit, blah, blah, blah, alright?" Exactly. So let's move on.
Monday, July 28, 2025
City Council Goals 2025-2027 (Part 1 of 4)
My business management training came an eon ago at Texas Instruments. TI called its management system "Objectives, Strategies, and Tactics" (OST). An example of an Objective is to improve profitability. An example of a supporting Strategy is to focus on high growth markets. An example of a Tactic is a specific product development initiative. TI aligns its corporate goals with day-to-day operations throughout the company with a process called Policy Deployment.
Sunday, July 27, 2025
POTD: Interior Design of a Lost Age
"City of canals
built its dreams in travertine.
Why not Richardson?"
— h/t ChatGPT
| From 2024 09 11 Venice |
Today's photo-of-the-day is from the Doge's Palace in Venice, Italy.
"The Doge's Palace is a palace built in Venetian Gothic style, and one of the main landmarks of the city of Venice in northern Italy. The palace included government offices, a jail, and the residence of the Doge of Venice, the elected authority of the former Republic of Venice. It was originally built in 810, rebuilt in 1340 and extended and modified in the following centuries."
Imagine if the new City Hall being built by the City of Richardson had an interior design resembling this. Imagine if the new City Hall being built by the City of Richardson was being built to last a millennium. The last City Hall didn't last 50 years. We live in a throwaway society. That includes our architecture.

